Boon-Chapman is strongly committed to equal employment opportunity offering a full range of benefits. We are a company of professionals, dedicated to building a stable business with opportunity for personal and professional growth while providing quality service for our clients. Headquartered in the capitol city of Austin, Texas, we offer a pleasant, non-smoking office environment. Over 100 employees, 35% with more than five years' service, make up our Boon-Chapman family. Find out more about joining our employment team below or call us at 512.454.2681, extension 7136.

Our recent growth has created several new positions. To join our growing staff, look over the following job descriptions. Send your resume to MonicaG@boonchapman.com and complete our pre-employment screening at www.testreporting.com/boonchapman/

Eligibility Clerk
Summary Description
Operating under general supervision enters eligibility information received by the department to the El Dorado system. Reconciles premium payments received from clients. Answers clients questions either by phone or by correspondence.  Provide back up for the COBRA Administrator when needed.

Must Know and Understand
Eligibility guidelines whether for Paid Dental or self funded medical accounts. Must know El Dorado eligibility system.  Must understand the premium billing process.  Must have a general knowledge of Boon-Chapman departments and how they interact with premium department. Must provide good customer service.

Responsibilities:
• Enter to system eligibility information received. (new enrollments, changes and terminations)
• Answer telephone or written questions from clients.
• Answer inquiries from other departments

Qualifications
High school or equivalent. Two years office experience with aptitude for numbers and detail. Skill in using calculator by touch and 10,000 kph data entry. Excellent telephone manner required. Group premium experience helpful. Knowledge of Microsoft Office, Word, Excel, and Outlook.

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