Self-Funded Plan Administration
  Claim Administration
  Premium and Eligibility Administration
  Customer Service
  Information Reporting
  Preferred Provider Network Arrangements
  Employee Communications
Utilization Management
Disease Management
Flexible Benefits Administration
COBRA and HIPAA Administration
Dental Plan Marketing and Administration
Vision Plan Marketing and Administration

Disease Management > Services > Home

Disease Management
 
Disease Management: Disease management has the twin goals of cost savings and improved participant health. Our program utilizes claims data, pharmacy data and assessment information. There are four steps in the medical management cycle:

Predict
Identify
Manage
Measure

Early Case Identification
We have invested in a sophisticated neural net to analyze past claim and pharmacy data to identify each member's risk of incurring substantial claims in the future. This process allows us to identify with high probability those members that are likely to incur $20,000 or more in claims in the next twelve months.

Identify Actual Disease and Risk Factor Status
Our leading edge tools involving extensive clinical algorithms identify the disease state profile of the group by individual member, based on claims data and pharmacy data. Our identification program identifies from the data where care deviates from accepted best treatment practices. Exceptions failures of care can be referred to case management.

Manage Risk Factors and Disease States
Our outstanding clinical nursing staff intervenes both with patients and providers to facilitate best practices. Chronic conditions are managed in coordination with the patient's providers to help assure quality of care. Treatment practices and life style issues are addressed with the intent of improving health and reducing cost.

Measure Results
A program is only as good as the measurable results it achieves. Results are measured both clinically and financially. The cost of the disease management interventions including managing chronic illnesses has significant financial benefit for employer groups. Our data warehousing capabilities capture claims and pharmacy data as well as integrating the clinical and management results from our disease management interventions. From the data the ongoing health and risk factors can be determined. The effect of interventions both clinically and financially can be determined. The episodes and severity of risk factors and disease states are also measured. Outcomes, financial and clinical are determined. Evidenced based decisions can be made about such items as underwriting, provider performance, future costs and plan design.

Boon-Chapman is committed to the concept that the best way to reduce cost is to improve the health of group members by managing risk factors and chronic illnesses and reducing failures of care.