"There are two questions that drive every major decision in our company. Is it good for our customers? Is it good for our employees? More than anything else, the affirmative answers to these questions drive our business decisions."
Clients First, Owners Last
Instilled by our founder, this guiding principle has lead our business decisions since day one. Family-owned and operated, Boon-Chapman has the flexibility to put clients' needs first—not shareholder demands. In an industry full of misaligned incentives, we strive to be an exception.
Not Your Average TPA
Founded in 1961, Boon-Chapman is the oldest Third Party Administrator (TPA) in Texas—but our business doesn't stop there. We offer a range of services, including population health management, onsite clinic management, business process outsourcing and custom software development, through our sister companies, including Prime Dx and Soluta, Inc.
Our Greatest Asset is Our People
Our employees are among the best and the brightest, differentiated by an unparalleled work ethic, an unwavering commitment to our clients, and most of all, high moral and ethical standards. Our employees are the reason for our over 50 years of success, and we are forever thankful to them for their service.
Hear From Our Clients
"I've worked with several Third Party Administrators and Boon-Chapman is by far the best of the bunch. Their commitment to providing the best service to their customers is unrivaled. From their impressive claim turnaround time, to the personalized customer service they provide, we could not be more pleased."
- Customer with Health Plan Administration & Case Management
"I think we have the most informed and professional Account Manager! She actually cares about our account. Such an about face from our previous carrier!"
- Customer with Health Plan/Flex/COBRA Administration, Case Management, Utilization Review & Onsite Clinic Management
"Very pleased with Boon-Chapman and their services. Our Account Manager always goes above and beyond and that is extremely appreciated."
- Customer with Health Plan Administration
"Great service, great people; we consider you our partner and have valued your service for many, many years."
- Customer with Health Plan/Flex/COBRA Administration & Case Management
"(Your reps) have been lifesavers for me. I was thrown into a benefits role with very little experience. These two ladies stepped up and have gone above and beyond to help out anytime I need any assistance. I am glad my company chooses to use Boon-Chapman as our insurance company. I have heard the horror stories about others companies and we do not have those issues working with you guys."
- Customer with Health Plan/Flex Administration & Wellness
"Personable, Professional, Efficient."
- Customer with Health Plan/Flex/COBRA Administration